“Extremely hard work, but, for all the right reasons where else can you meet 30+ decision makers in an environment where you can seriously explore business opportunities in just two days”.
Principal Consultant
Aspect Software
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“Excellent and efficient use of time which enables you to get to decision makers who are genuinely interested in meeting up”.
Senior Consultant
Thomas International
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“Excellent, valuable exercise. Professionally organised and administrated. New business will, I'm sure, arise from our meetings”.
Marketing Manager
Corporate Rewards Ltd
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“Pleasantly surprised by the people met and the potential future opportunities we will see from this event”.
Account Manager
Datapoint
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“Enjoyable and relevant. A first class event!”
CEO
NHS Direct
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“An absolute amazing experience - to gather with colleagues and suppliers in such a way is unique.”
Head of Customer Service
Barclays Bank
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“Fantastic! I have learned more in 2 days than I could have in 12 months whilst going about my daily business.”
Head of European Contact Centre
Apple
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“The calibre of other delegates as well as suppliers was exceptional. It is the most thought provoking and informative event that I have been to in the last 12 months. This is a very professional event and one that no call centre executive can afford to miss.”
Head of Command Centre
Produban Santander Group
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“A stimulating and rich vein of industry experience and ideas - far more value than I had imagined.”
Customer Service Director
WeightWatchers Europe
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“Attending has really inspired confidence going forward with our plans for future.”
Head of Prepay Customer Service
O2
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“Excellent! Far exceeded my expectations!”
Finance & Operations Director
Argos Direct
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“A really valuable few days - fantastic opportunity to network and talk to suppliers I may not normally get a chance to speak to. I found the supplier meetings really helpful in generating ideas to solve some of my current business challenges.”
Head of Sales and Service
RAC Direct Insurance
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“An amazing event providing delegates with the opportunity to execute best practice. Thank you!”
Head of Customer Contact Centres
HBOS Clerical Medical
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“It’s difficult to commit to 2 days out of the office, but I’m so pleased that I did!”
Head of Contact Centres
Toucan
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“Brilliant - I learned loads, met some great people and it has helped re-define my strategy.”
Head of Contact Centres
HM Revenue & Customs
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“The unique networking opportunities of the forum are excellent. The more intimate setting means you get to build solid relationships over 2 days. I’ll definitely be following up on the contacts I’ve made on board.”
Head of Voice
Prudential
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"A different concept for a conference that no executive in Customer Service should miss. Extremely worthwhile!"
Vice President
Customer Service & Sales
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“Absolutely top class! Extremely well run event, great diversity in the programme!”
Director of Public Access
Liverpool Direct
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“Very good and enjoyable. Good place to see new things in the market place and new ideas. I lived the leadership concepts!”
Assistant Direct
London Ambulance Service
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“Overall very good. Very well organised. Good quality of delegates and excellent constructive discussions”.
Country Manager
Xtramind Technologies
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