conference programme

The process of creating the conference programme is based upon initial research and dialogue with our Advisory Board composed of Industry gurus and previous delegates.

This is followed by qualitative research with significant proportion of last years delegates, who helps us understand the key issues they want covered and, assuming there is sufficient demand, we include them.

The CCE Forum is a programme that is designed to allow you to pick and choose only those topics that will be beneficial to you to enabling you to create your own personalised itinerary. Click on the links below to view the 2008 programme.

• Keynotes
• Seminars
• Workshops
• Think Tanks
• Personal Development

We would like to thank our Advisory Board for their time and the insights they provided, their input was invaluable in helping us formulate the topics reflected in this the 2008 Call Centre Executive Forum Conference.